
Highlights
Age Groups Seen
- Pediatrics
- Teenagers
Languages
- English
Gender
FemaleLocations
- Norton Children's Neuroscience Institute
- 1000 Breckenridge Street, Suite 301, Owensboro, KY 42303
- Get Directions
- phone: 502-588-3650
- fax: 502-588-7852
- Norton Children's Neuroscience Institute
- 2603 Kentucky Avenue, Suite 304, Paducah, KY 42003
- Get Directions
- phone: 502-588-3650
- fax: 502-413-3759
- Norton Children's Neuroscience Institute
- 4123 Dutchmans Lane, Suite 102, Louisville, KY 40207
- Get Directions
- phone: 502-588-3650
- fax: 502-588-7852
- Norton Children's Neuroscience Institute
- 411 East Chestnut Street, Level 6, Louisville, KY 40202
- Get Directions
- phone: 502-588-3650
- fax: 502-588-7852
Expertise
Education
- Medical Education: Vanderbilt University School of Nursing, Master of Science in Nursing, 2014
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
5 out of 5
87 ratings, 31 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/20/2026
Kristin Riley is wonderful! She cares, she listens, she explains things. And her bedside manner with our son was amazing
- 5 out of 5 starsReviewed on 2/17/2026
Kristen Riley was incredible. I had high expectations and she exceeded them. Thank you!
- 5 out of 5 starsReviewed on 2/11/2026
Kristen is the Best healthcare provider we have ever dealt with in our 11 years of being parents
- 5 out of 5 starsReviewed on 1/29/2026
Very friendly. Made everyone feel very comfortable.
- 5 out of 5 starsReviewed on 1/22/2026
I would like to express how professional and courteous staff were towards my son. He was treated like a mini adult.
- 5 out of 5 starsReviewed on 1/13/2026
The staff at this office are so nice and helpful and are so kind and courteous to my children!
- 5 out of 5 starsReviewed on 1/8/2026
The staff members all was excellent
- 5 out of 5 starsReviewed on 1/1/2026
Kind, wonderful and knowledgeable
- 5 out of 5 starsReviewed on 12/14/2025
Kristen Riley was very informative and took the time to show us she cared. I couldn't recorder enough!
- 5 out of 5 starsReviewed on 12/10/2025
There are no words to describe how attentive, caring, and overall fantastic Dr. Riley was! I have been searching for years for answers for my son and within five minutes she gave me hope that we can help my son. She sat and listened to every concern every question every comment. I have never had that at any doctors office before and I truly appreciate her as well as the staff there! The front desk was so amazing and helpful, and so were the nurses that we saw! One Nurse, Kelli, set us up a referral for the Ronald McDonald house so when we go to Louisville, we have somewhere to stay. They went above and beyond in every way possible. This office is an answered prayer! Thank you!
- 5 out of 5 starsReviewed on 11/11/2025
I feel she goes above and beyond my child. She takes the time to listen and answers any questions I have
- 5 out of 5 starsReviewed on 11/4/2025
Kristen is always so nice! Shes absolutely amazing!
- 5 out of 5 starsReviewed on 10/17/2025
Very nice people felt like family very great office of people. They all was very helpful and nice to me and my son!!!
- 5 out of 5 starsReviewed on 10/2/2025
She was wonderful. She listened carefully to what my child had to say and made her feel like she was heard and understood the way she was feeling
- 5 out of 5 starsReviewed on 9/20/2025
I didn't phone the clinic but I have sent MyChart messages and brought videos in for the provider to review. She's always quick to respond and explain things that need to be explained. I appreciate the time she takes with [...] & myself.
- 5 out of 5 starsReviewed on 9/17/2025
Kristin is such a professional. Her knowledge and explanation of Keira's issues and objectives for treatment.
- 5 out of 5 starsReviewed on 9/9/2025
Very knowledgeable
- 5 out of 5 starsReviewed on 8/29/2025
This is the best experience we have ever had with a medical provider. Everyone was kind, helpful, and welcoming. The front office staff was incredible and very friendly. The nurse was super! The practitioner was perfect. We really appreciated they way she spoke to us and our son. She is excellent in working with children to ensure they are heard and to make sure they understand everything that is discussed. I would recommend this office to anyone I know. Thank you for having an awesome staff!
- 5 out of 5 starsReviewed on 8/13/2025
Very friendly and knowledgeable and caring!!
- 5 out of 5 starsReviewed on 8/1/2025
Very sweet and knowledgeable. She took her time and really listened. I would highly, highly recommend!
- 5 out of 5 starsReviewed on 7/31/2025
We love Mrs Riley and her staff that are always amazing to us even when my grandson was not the patient and was having a tantrum they made sure to give him stuff to do to make him happy and we were pleased and embarrassed they made sure to let us know not to be it happens with kids and our provider is always amazing we couldn't ask for a better neuro doctor for my granddaughter to see
- 5 out of 5 starsReviewed on 6/26/2025
Staff is always very friendly and accommodating to anything we need. We feel very welcome in the office every time could not ask for better treatment!!!!
- 5 out of 5 starsReviewed on 6/21/2025
We love Kristen. She is so kind, comforting, and personable. I have recommended her to multiple families I work with. You can tell she truly cares about her patients. When she is with you, you feel like you are her only patient.
- 5 out of 5 starsReviewed on 6/17/2025
Dr. Riley was so wonderful! She really took the time to answer any and all questions we had. She was very clear about everything she was doing and made sure we understood everything!
- 5 out of 5 starsReviewed on 6/5/2025
Mrs Rilley is amazing with her patients.
- 5 out of 5 starsReviewed on 5/21/2025
Very nice kid friendly got on child's level! Interactive with siblings too!
- 5 out of 5 starsReviewed on 5/20/2025
I absolutely loved our visit with Kristen Riley!! She was absolutely amazing with our son! We loved her bubbly personality that made this visit more enjoyable for my child. You could tell she really cared about our questions and concerns. She was genuine and explained everything thoroughly. We really enjoyed our visit with her!
- 5 out of 5 starsReviewed on 5/15/2025
Makes me feel comfortable talking to her about all my childs needs and I feel heard when I have thoughts and or opinions.
- 5 out of 5 starsReviewed on 5/9/2025
Very good people
- 5 out of 5 starsReviewed on 4/27/2025
She is one of the friendliest, sweetest, most informative care providers we've had. We absolutely love her and recommend her every opportunity I can.
- 5 out of 5 starsReviewed on 4/26/2025
Absolutely the best!